Refund policy

At By Agape, we want you to absolutely love your item. If something's not quite right, we're here to make it better.

When We Offer Refunds

We're happy to provide refunds for items that arrive damaged or aren't what you expected. Your satisfaction truly matters to us, and we stand behind the quality of everything we send your way.

Our Timeframe

We ask that you reach out within 30 days of your purchase date if you'd like to request a refund. This gives us the best opportunity to help you quickly and get everything sorted out.

How to Get Started

If you need a refund, just send us a friendly note at byagapeco@gmail.com with your order number and a quick description of what happened. We'll take it from there and work with you to find the best solution.

Keeping Things Fresh

We may update this policy from time to time to serve you better. For the most current version, you can always reach out to us at byagapeco@gmail.com, and we'll be happy to share the latest details with you.

A Little Care Goes a Long Way

To help your item last and perform its best, please follow the washing and care instructions that come with your purchase. Taking good care of your items ensures they'll be there for you adventure after adventure.